Contractor/Builder Portal

Simplify Utility Connections and Enhance Customer Experience with Our Builder Portal

The utility industry manages a vast number of construction service requests annually. Our Builder Portal provides a user-friendly, streamlined solution to improve the entire construction project lifecycle, from initial requests to final inspections.

Benefits for Utility Companies:

  • Reduced Costs: Decrease call volume and simplify web form management, freeing up resources for other critical tasks.
  • Improved Efficiency: Enhance operational efficiency and accountability with a centralized platform for managing projects and communication.
  • Increased Satisfaction: Boost employee and customer satisfaction by streamlining processes and improving communication.

Benefits for Builders and Customers:

  • Enhanced Transparency: Gain real-time project updates and track progress at every stage.
  • Simplified Workflow: Effortlessly initiate service requests, manage team members, and collaborate on documents.
  • Self-Service Convenience: Access a wide range of features – from invoice payments to scheduling appointments – all in one place.

Key Features:

  • Centralized Service Request Management: Initiate construction service requests for various project types, including commercial, residential, and industrial.
  • Collaboration Tools: Manage multiple team members and facilitate seamless document collaboration for efficient project execution.
  • Real-Time Visibility: Gain a comprehensive dashboard view of all projects, allowing for informed decision-making.
  • Streamlined Project Management: Manage deliverables, track progress, and monitor project status throughout the entire lifecycle.
  • Integrated Payment Processing: Simplify financial management with secure online invoice payment options.
  • Appointment Management: Schedule, modify, or cancel appointments effortlessly through the portal.
  • Enhanced Regulatory Compliance: Ensure seamless integration with Authority Having Jurisdiction (AJH) inspections.
  • Service Control: Easily connect and disconnect utility services as needed.
  • Automated Notifications: Stay informed with timely email, SMS, and push notifications for project updates and critical information.
  • Mobile Accessibility: Manage projects on the go with our user-friendly iOS and Android mobile app.
  • Advanced Integrations: Connect your existing work management system through service APIs for a unified workflow.
  • Bulk Work Order Updates: Expeditiously update work order statuses during emergencies or other situations requiring a high volume of changes.

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